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boodlesofpopcorn.com is under the
umbrella of our parent company Boodles of Baskets. Wherever boodlesofpopcorn.com is stated, it means Boodles of Baskets.
Boodles of Baskets has been a leader in the gift industry
since it was established in 1995. Our customers come to us
from around the world and trust us for all of their gift
giving needs. It is our pleasure to serve you.
All pricing is in Canadian
dollars. |
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Our Promise |
| At
boodlesofpopcorn.com, your satisfaction is our top priority.
If for any reason during the ordering, shipping or receiving
of our popcorn, you are not completely satisfied, please do
not hesitate to contact us at once. |
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Privacy Policy |
Personal Information
The information you provide to boodlesofpopcorn.com is
stored, offline, and secured by our head office Boodles of
Baskets. Under no circumstances do we sell, rent or otherwise
disclose ANY personal information provided to us, by you,
EVER.
Your Credit Card
All credit card transactions are processed offline. Your
information is gathered through Mal's E-Commerce, a leading
shopping cart server, and is gathered using the strictest
128-bit encryption methods. Once your information is received
through their secure server, we delete it off their servers.
Your receipt will have the name of our head office Boodles of
Baskets on it. |
| Order
Processing |
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In order to provide you with the freshest product possible,
processing times are as follows:
Orders placed by 1pm EST Monday-Friday are processed and
shipped the next business day. Orders placed after 1pm, on the
weekend or a holiday, will be processed and shipped the day
after the next business day.
eg. You
place your order by 1pm EST Monday, a business day, your order
is processed and shipped Tuesday. Your order is placed
after 1pm EST Monday, a business day, your order is processed
and shipped Wednesday.
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| Taxes |
Taxes are
calculated based on where the popcorn is being delivered, not
based on where the sender lives. If the correct
province/state is not chosen during the order process and/or
incorrect taxes are applied we will make the necessary
corrections on your behalf and charge your credit card
accordingly.
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| Shipping
Fees and Policies |
Shipping Fees-Popcorn
Each tin is shipped in its own shipping box and therefore
shipping fees apply to each item, regardless of whether it is
being shipped to the same address or not.
Delivery
Our shipping is done via
CANPAR. Deliveries are made between 9 and 6 EST Monday to
Friday. CANPAR does not allow time specific deliveries for
either ground or SELECT shipments (eg. by 1pm). CANPAR does
not phone to arrange deliveries for either ground or SELECT
shipments. Delivery times (eg. 1 day) are estimates and are
not guaranteed, unless SELECT shipping is chosen. SELECT
service does not apply between December 17 and January 1.
Shipment times reflect business days. Shipping to remote
locations in Canada, may require more time and an increase in
shipping costs. We will not be held responsible for delays
due to weather or other acts of God.
Popcorn
is available for shipping throughout Canada and the USA
excluding Nunavut, NWT and the Yukon.
Hospital/Retirement/Colleges/and the like-
boodlesofpopcorn.com will not be held responsible for popcorn
that has been delivered to shipping and receiving, but not
forwarded to the patient/student/recipient by the accepting
facility.
Non Delivery/Re-Delivery
If a recipient is not home when the popcorn is delivered,
and it is a house or business, a note will be left on the door
instructing the recipient to either call the number provided
to arrange for delivery or to sign the note with instructions
on where to leave the tin of popcorn for a re-delivery attempt
the following business day. Due to their nature, no such
notice will be left at apartments or office buildings. After
two attempts, the popcorn will be returned to us.
Incorrect Address
Due to popcorn's perishable nature it is imperative that
we are provided with a correct address. If an address change
request is made while the package is on route, an additional
shipping fee of $5.00 will apply. It is the customer's
responsibility to provide us with a complete and correct
address. Please check your addresses carefully! (Including a
daytime phone number where the recipient can be reached is
highly recommended.) boodlesofpopcorn.com/Boodles of Baskets
will not be held responsible for returns due to an incorrect
address. No refund will be given.
NSR (No Signature Required)
We will, if requested by you, leave the popcorn tin
(enclosed in a shipping box) on the porch or by the back door
with a "NO SIGNATURE REQUIRED" sticker. However, we assume no
responsibility for the package against theft, weather, or any
other occurrence, once the package has been left in the
requested location.
Delivery Tracking-
As long as you provide us with a valid email address, you
will receive a tracking number for your cake. Please go to
www.canpar.com and enter this
number to track your order. boodlesofpopcorn.com can track
your order for you for a $5 tracking fee per item.
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| Return
Policy |
| Due to the
perishable nature of popcorn, please ensure that someone will
be available to receive your popcorn delivery on the delivery
date. We cannot be responsible for popcorn that is damaged or
spoiled due to any delivery issues.
All damaged shipments must
be reported within 5 business days. We will make every effort
to replace damaged items within this time, however we cannot
be responsible for damage not reported within this time
frame. Please keep all damaged merchandise and packaging as
it may be requested by the carrier.
Any goods returned to
boodlesofpopcorn.com/Boodles of Baskets without prior
authorization will not be refunded. The shipping costs of
unauthorized returns will not be refunded.
All orders cancelled
after the credit card has been processed are subject to a
$5.00 cancellation fee.
We reserve the right to
change, amend, update or cancel this policy at anytime without
notice.
All orders
are subject to our approval.
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